Blog Archives  /  August 2016

Policies Causing Problems?

I am a big believer in policies and procedures. I preach the importance of having good policies and procedures in my talks and when working with clients. My advice usually goes, “make sure you develop a policy to address the issue.” Yup, I like policies. Well, most of the time. Except...

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Why Don't Providers Get Paid?

Probably the most-requested session I will present during the upcoming fall conference season is “Why Don’t Providers Get Paid?” There are several reasons EMS does not get paid for services. Since I will be seeing so many of you in the coming weeks (can’t wait!), I will ho...

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Is This Patient Responsibility?

Got an interesting call this week. The provider wanted to know if they could “GY” an ALS transport (which is a way to request a denial from Medicare).  In other words, they wanted to bill the patient for an ALS transport. The patient was driven by a family member to an urgent...

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