Blog Archives  /  May 2016

Emergency Billing Under Fire

For a long time, the focus seemed to be on non-emergencies only. The hot button item was always “medical necessity.” Providers need to assure that the patients they transport by ambulance cannot travel by any other means. It seems that lately the focus has expanded to include emergenc...

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Why EMS is Lovable

I usually discuss billing or compliance issues, but today in honor of EMS Week I'm going to share a couple of my experiences that explain why I love EMS so much. I've had a glorious career. I'm very lucky -  I’ve traveled the country, met many interesting people and se...

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Feed Your Billers!

I sometimes see the billing staff treated as the red-headed stepchildren of the organization. Do you know how hungry your billing people are for information? They are absolutely ravenous! The next time you look at your outstanding accounts receivable and try to determine why things are not gettin...

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Gotta Get it Right!

I stepped in it big time this week. I was arranging a healthcare service for a family member. The hospital told me that a prior authorization was needed. I argued strenuously that no authorization was necessary. I went so far as to tell the hospital that I needed them to show me where it was writ...

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