Blog Archives  /  March 2016

EMS Billing Impact of Substance Abuse

EMS is getting hit left and right with the burgeoning opioid epidemic. From the operational perspective, this is a daunting issue in EMS. While the billing department does not have to same challenge as field providers, the fact is that these patients are being transported means that someone, some...

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Should You Outsource EMS Billing?

Big question came up from three people this week – should we outsource billing? Or, we outsource now and think we should bring it back in-house. What do you think? I think you need to do a combination of soul-searching and concrete analysis. Below we discuss the benefits of in-house bil...

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Hard to Make Money in EMS

Geez, but the ambulance industry has gotten to be a tough place for some to work! Recent articles talk about providers pulling out of a state because of low reimbursement rates and another article discussed how Philadelphia providers can’t make any money. The really scary stuff is the 37-ye...

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Patient Financial Problems? Keep It Simple

Sure wish that today’s St. Patrick’s Day meant that ambulance companies find the pot of gold at the end of the rainbow, but no such luck. Unpaid patient accounts are an ongoing problem. So let’s revisit what you can do when you reach the end of the road. First, you must at l...

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Tension Between Field Crews & Billing

Almost every billing office I enter has the same complaint, “field crews don’t give us enough documentation!”  When I do documentation training, EMTs and paramedics say it feels to them that everything is about billing. I taught a class recently where crew-members told me t...

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Ambulance Audit Danger Near

Is your service in the danger zone for potential audit scrutiny? Unlike “American Idol” or “The Voice,” there are some top of class lists where you don’t want to be included. Unfortunately, for ambulance providers, that’s not the case with the release of CMS&rs...

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